Return & Exchange Policy For Glasswork
Shipping Policy
We take pride in the quality of our products and want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving your order to initiate a return or exchange. We will work with you to find a solution that meets your needs. Please note that all returned items must be in their original packaging and in new, unused condition. Customers are responsible for return shipping costs unless the item is damaged or defective.
We do not ship animals at this time.
Return & Exchange Policy
Thank you for considering our custom glass artwork. Please note that we do not offer returns or refunds on custom orders. However, we will provide artwork for approval before starting on each piece to ensure customer satisfaction. If you need any repairs or assistance with your glass artwork, please don't hesitate to contact us